do I place an online order?
Placing an order with asiaforkids.com is very easy and safe. Simply
locate the item(s) you wish to purchase from our extensive selection
and follow these simple steps:
- When the
desired product is found, click on the Add to Cart button associated
with the item.
- The contents
of your shopping basket will be displayed. This information
reveals the product number, title, quantity, and per unit cost.
If multiple quantities of the same item are desired, you may
change the number of items from the default of one (1) to the
appropriate number. You may continue shopping by clicking on
the Category Search tab on the top of the web page, or you may
go to checkout by clicking on the Proceed to Final Checkout
button on the bottom of the basket page. Each time subsequent
items are selected for purchase, by clicking on the associated
Add to Cart button, this shopping basket page will appear to
reveal the total contents and price. Items may be removed from
the shopping basket by clicking on the Remove Item button.
on the appropriate button for where the items will be shipped
to (Ohio, Other U.S. states, or International).
on the Proceed to Final Checkout button to proceed with your
purchase. An Order ID Number will appear in the top left hand
corner. Your order will appear with the appropriate charges
for shipping and handling and tax if applicable. You will be
prompted to enter your billing address, your shipping address
if different, phone number and e-mail address. Please enter
your credit card number and expiration date.
on Purchase button at the bottom of the page. Once you have
entered the needed information, a page similar to the shopping
basket page will be displayed in which the final contents of
your shopping basket are listed with your bill-to and ship-to
- A comment
box will appear on this page where messages for gift cards or
comments or questions about shipping, deliveries, or your order
can be entered. Upon clicking on Submit Comment, this message
will be forwarded to our Customer Service Department along with
your order and will be responded to or acted on promptly. This
is the only record of your order. You must save or print this
page for your records.
forms of payment do you accept?
We accept Visa, MasterCard, Discover, and American Express. It
is our standard policy not to charge your card before your order
is ready to ship. If you have a backordered item, we will not
charge you until it is filled. You may give us your credit card
information via online, phone (1-800-765-5885), or fax (513-563-3105).
For payment by check or money order, print out a copy of your
completed order form and mail this to us with your check to Asia
for Kids, 4480 Lake Forest Dr., #302, Cincinnati, OH 45242. Check
orders will not shipped until payment is received and has cleared
your bank. Money order and cashier check orders will be processed
upon receipt of payment. We will automatically cancel orders awaiting
checks or money orders if payment is not received within 14 days.
it safe to use my credit card?
Yes, shopping at asiaforkids.com is safe. Every credit card purchase
you make at asiaforkids.com is backed by the asiaforkids.com Safe
Shopping Guarantee and an SSL secure site. We guarantee that every
transaction you make at asiaforkids.com will be 100% safe. We
employ the latest 128-bit encryption technology in all parts of
our site which require you to provide your personal or account
information. This means you pay nothing if unauthorized charges
are made to your card as a result of shopping at asiaforkids.com.
Read the details of this policy. If you feel more comfortable,
you can print the order form and fax, mail or call in your order.
much do you charge for shipping?
See the complete description of our shipping policy. Incidentally,
when you fill out our online order form, our system automatically
calculates and displays the shipping charges for your inspection.
U.S. 48 States Hawaii/Alaska/Guam/Puerto Rico
(Regular) (Express) (Express)
Up to $10.00 $4.95 $14.00 $34.95 $10.00 to $20.00 $5.95 $14.00
$35.95 $20.01 to $30.00 $6.95 $15.00 $35.95 $30.01 to $45.00 $7.95
$15.00 $36.95 $45.01 to $65.00 $8.95 $16.50 $36.95 $65.01 to $80.00
$9.95 $19.50 $38.95 $80.01 to $99.99 $10.95 $24.95 $44.95 $100.00
or more 10% 25% 35%
you ship overseas?
Yes, we gladly ship anywhere in the world and will ship via DHL
or U.S. Postal Airmail or Surface mail. For faster delivery, we
can ship via DHL (3-5 days delivery time) or US Postal Global
Priority or Air Mail (1-2 weeks). Shipping time for Surface Mail
varies widely depending on the destination. Typically, Surface
Mail to Canada takes 2-3 weeks, 6 weeks to the United Kingdom,
6-8 weeks to Japan and Australia, and 10-12 weeks to China, Brazil,
Singapore, to name a few. To give you an idea, the charge for
Surface Mail is usually about 25% of your subtotal plus regular
shipping. We are working diligently to automate the international
shipping feature of our order form. For now, please fill out the
comment box when you fill in the orderform for your preference
for shipping, and we will inform you of the best rates before
processing your order.
you offer gift certificates?
Yes, in any amount over $20.00. There is no additional tax or
shipping and handling charge. You may have them personalized and
sent directly to the recipient with our Asia for Kids Catalog
or sent to you so that you may present the certificate in person.
See Gift Certificates for further details.
I return something if I do not like it?
Within 30 days of receipt of your order, you may return the product
in its original, salable condition. We will issue a full refund
for the price of any item you return that meets these conditions.
Shipping and handling charges are not refundable. We can refund
shipping costs only if the return is a result of our error. Videos,
audio, and software are not returnable once opened unless they
are found to be defective. See our Returns Policy for information
on how to make a return.
do I cancel an order or a backorder?
To cancel an item on back order, contact our Customer Service
department by e-mailing: firstname.lastname@example.org. Please include your Order
Number within the message. If the order already shipped, you will
an answer? E-mail us.
If you didn't find the answer to your question on this page, please
send e-mail to email@example.com and we will respond to you personally.